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Frequently Asked Questions

What added value does Higher Standards offer employers?
Higher Standards makes sure we understand your company’s needs and work with you to identify the best staffing strategy to meet them. Among the benefits we offer:
• You recruit the job candidates that best fit your requirements instead of paying recruitment fees.
• We provide pre-employment screening as an option.
• Higher Standards becomes the employer of record, offering complete payroll administration on a
  weekly basis for the workers.
• The temporary staff has access to a full range of outstanding benefits.
• The temp-to-hire paradigm lets you evaluating employees over several weeks or months before
  making them permanent.
• Your company is insulated from the cost and liability risks associated with direct hires.
• If you need them, we can recommend other human resources and targeted business services
   through PacWest Solutions.

Does Higher Standards offer recruiting services?
No. Employment recruiting is not included in our services. However, we have partnered with top recruiters throughout the Bay Area who can assist you with employment recruiting.

How long are the terms of temporary employment?
The interval is up to you. Higher Standards pioneered the 180-days-to-hire model, but the interval can be as short as 30 days. We typically recommend a longer period if you are considering a temp-to-hire arrangement because this allows you more time to evaluate the candidate and establish a pathway to permanent employment. This also gives the employee an opportunity to make sure the job and organization is a good fit.

To what degree does Higher Standards participate in the hiring process?
Once a candidate has been identified for a particular position, Higher Standards steps in to assist you with paperwork and optional screening services. But we do not do the recruiting—or charge you for it. You can choose an employee and then simply have the person get in touch with us to complete the paperwork. Or you can adjust the process based on the type of job, your internal procedures, and your own comfort level.

Who negotiates salaries, you or Higher Standards?
As the client or employer, you do. That way, you can be sure the salary fits your budget, and that it is consistent with your pay scales if you decide to hire the employee later.

Which benefits do new hires get? Is there a vesting or deferred period for certain benefits?
You can set up the benefits package any way you choose. Give the employee full coverage from the first day on the job, or create a “staircase” to permanent employment by starting with minimum benefits and providing more benefits after a trial period.

How are Higher Standards’ fees determined?
Fees depend on a number of factors, including Higher Standards’ level of involvement in the hiring process and the type of benefits offered. Compared to other agencies, Higher Standards’ fees are considerably lower—typically about half. This is a result of savings on recruiting fees as well as other cost savings that Higher Standards is able to negotiate and pass on to clients.

How does the invoicing work?
You receive one detailed invoice covering all the individuals on our payroll, simplifying things for your accountants and making your cash flow more predictable. We handle taxes, benefits, workers compensation, unemployment insurance, and other aspects of the payroll.

How “hands-on” is Higher Standards’ relationship with your temp staff?
You determine the extent of our HR involvement. You can have the temp staff call us about their concerns (insurance questions and so on), or you can opt to handle certain matters in house. Meanwhile, you manage the employee on the job.

Will job candidates be resistant to working for an outside agency rather than directly for
your company?

If they have no objection to coming on board in a temp-to-hire capacity, they generally don’t have a problem with being on our payroll. In a temporary capacity, both the employee and your company have an opportunity to decide whether a permanent position is appropriate. Our role is transparent with regard to the job itself.